CARRIE BENGSTON
UX DESIGN | CONTENT
SKILLS & SERVICES
I'm adding UX Design to a career in communication management.
See what my unique blend of skills and services can bring.
In the world of communication, I took the time to understand audiences to craft exciting science and tech stories from business. Now users and their stories are my focus. I want to understand their world to build better digital experiences to do the jobs they want done, seamlessly and enjoyably.
I'm a self-starter who likes to make things happen. While I bring 10+ years of experience working in government and not-for-profit organisations, I learn from every task and every job. I get a buzz out of advocating for users, making a contribution to the jobs they want done, and seeing a measurable impact.
Read more below or download my resume (pdf, 85KB).
About me
I love the beach and the bush. I swim and snorkel in the summertime and into autumn. This year I bushwalked up Pigeonhouse Mountain (Didthul) in Morton National Park.
My guilty pleasure is beautiful stationery, especially if it's embossed or varnished. I love the textured feel of letterpress cards from Flywheel in Tasmania and Bespoke Letterpress in NSW.
My design hero is Finnish design house Marimekko. Their prints are so enduring. I (tragically) have poppy print slippers, an umbrella and a shopping bag. Their Sydney store is a favourite place.
Career Goals
I'm focussed on developing as a UX Designer or related role. I enjoy the full spectrum of UX research and design, and bring a strong knowhow in digital content. I'm eager to blend my UX, communication and content skills, learn from established UX practitioners and contribute to projects with impact.
Skills
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User research, surveys and interviews
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Workshop facilitation
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Affinity and empathy mapping
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User journeys and personas
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Sketching and ideation
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Visual design concepts
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Content creation, UX writing, microcopy
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Wireframes and prototyping
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Heuristic evaluation and user testing
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Software - Axure, Sketch,
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InVision, BaseCamp
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CMSs - WordPress, SiteCore
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Storytelling and presentations
Services
You can access my services on a contract basis or longer term. I'm based in Sydney and will work at your site or a client's. I am adept at managing stakeholders and I provide a professional level of service, delivered flexibly and responsively to meet business and user needs.
Education
Work Experience
UX Design Immersive - General Assembly
Master of Arts (Communication Management) - UTS
Graduate Certificate in Science Communication - ANU
Graduate Diploma of Education - University of Sydney
Bachelor of Applied Science - UTS
General Assembly
Instructional Associate
June - August 2018
I'm providing instructional support for a cohort of talented students learning User Experience Design, including:
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preparing lessons and facilitating class activities as needed
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ensuring students receive regular, timely feedback on performance, assignments and course progress
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acquiring clients for student projects
Children's Cancer Institute
Research Communications Manager
March 2016 - December 2017
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Created and managed successful research blog and trained an in-house blog writer
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Managed the Institute website's research pages
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Co-lead successful media campaigns including about flagship personalised medicine program, reaching 12M+
NSW Office of Environment and Heritage
Senior Content Officer
September 2015 - March 2016
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Worked with UX Designers, in-house web team, researchers on content for major web redevelopment project.
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Ensured accessibility requirements (WCAG2.0) met for online reports
CSIRO
Senior Communication Adviser
July 1993 - September 2014
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Managed web and intranet updates and creation of new pages using CSIRO's CMS; wrote content for Enterprise-wide web redevelopment project: blog author
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Developed and managed over 100 media stories about CSIRO mathematical sciences and technology research and its impact.
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Led communication projects like 'Science with a Heart' and 'VIZBI+' launch
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Managed and mentored junior communication staff
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Worked with corporate teams on enterprise-wide initiatives such as events, reports, and social media.